DriversHub Privacy Policy

Who controls your information

DriversHub operates the DriversHub service and is responsible for the personal information described in this policy. Privacy questions and requests can be sent to support@drivershub.app.

Information we collect

• Account and profile information, including your name, email, username, telephone number, country, city, driver roles, work preferences, profile photo and information you choose to make public.
• Business and listing contact information you provide, such as a business address, postcode, website and public contact preferences.
• Driver-business information you enter, including vehicles, earnings, expenses, tax or VAT settings, work sessions, evidence, receipts and other private documents.
• Content and communications, including posts, comments, discussions, messages, media, marketplace adverts, job applications, reports and support requests.
• Service and device information, including account or anonymous identifiers, app interactions, searches, page paths, device type, browser, operating system, referral information and approximate location derived from network headers.
• Notification information, including an APNs device token associated with your account after you choose to enable push notifications.
• Membership information, including plan, status, purchase history and provider identifiers. DriversHub does not receive complete card details entered on Stripe-hosted payment pages.

Camera, photos, microphone and location

DriversHub asks for camera, photo-library or microphone access only when you choose media for a profile, post, message, marketplace advert or proof upload. The app does not save media to your photo library.

When you use nearby jobs or events, your current coordinates may be sent to DriversHub for that on-demand search. DriversHub does not use background location. You can deny location access and search using a city or postcode instead.

How we use information

• Provide authentication, profiles, community and driver tools.
• Store private records and deliver content you request.
• Personalise location, language and content choices.
• Send account, safety and user-enabled notifications.
• Prevent abuse, investigate reports and moderate content.
• Measure first-party product usage, reliability and feature adoption.
• Meet legal, security, accounting and fraud-prevention duties.

DriversHub does not sell personal information and does not use app data to track you across third-party apps or websites for advertising.

Service providers and sharing

Information is shared only as needed with service providers that help operate DriversHub, including Supabase for authentication, database and storage services; the production hosting provider; Apple for push delivery; Stripe for existing web membership billing; and Google when you choose Google sign-in. Public profile and community content is visible according to the privacy settings and audience you select.

DriversHub may also disclose information when required by law, to protect users or the service, or as part of a business transfer subject to appropriate safeguards.

Retention, security and deletion

Information is kept only for as long as needed for the purposes above, account operation, disputes, security and legal recordkeeping. Private files use access controls and short-lived signed links. No system is completely secure, so please use a unique password and protect your device.

You can initiate permanent account deletion in DriversHub under Settings → Danger Zone. This removes the account and associated personal content unless a limited record must be retained by law; retained audit or financial evidence is anonymised where appropriate.

Your choices and rights

You can edit profile information and privacy choices in Settings, disable notification types, deny optional device permissions, request access or correction, object to or restrict certain processing, and delete your account. Rights vary by location. Contact support to make a request or complaint.

DriversHub is intended for professional drivers and is not directed to children. If you believe a child has supplied personal information, contact us promptly.

Changes to this policy

DriversHub may update this policy as the service or legal requirements change. Material changes will be communicated in the service where appropriate, and the effective date above will be updated.